County closes offices to public traffic and establishes hotline

By on March 20, 2020

In an effort to slow the spread of COVID-19, the County of San Bernardino announced closures of almost all county offices until at least April 3. Many departments are offering services online and over the phone.

“We have a responsibility to do everything we can to limit the spread of the virus while still providing access to the County services people need,” said Board of Supervisors Chairman Curt Hagman.

Services for the following County departments and offices will be available only by phone and online. Offices will be closed to the public:

  • Agriculture/Weights & Measures
  • Assessor- Recorder-Clerk
  • Auditor-Controller/Treasurer/Tax Collector
  • Child Support Services
  • Children’s Network
  • Clerk of the Board of Supervisors
  • Community Development and Housing Agency
  • County Fire and Fire Marshal
  • District Attorney
  • Economic Development
  • Human Resources
  • Inland Counties Emergency Medical Agency (ICEMA)
  • Land Use Services, which includes Planning, Building and Safety, and Code Enforcement
  • Public Works, with the exception of lobby computer access to surveyor records
  • Purchasing
  • Registrar of Voters, with the exception of election observers by appointment only
  • Risk Management
  • Special Districts Water and Sanitation
  • Transitional Assistance
  • Veterans Affairs
  • Workforce Development, however, in-person appointments will be conducted only when necessary

The following County attractions and services are closed to the public until at least April 3:

  • Big Bear Alpine Zoo at Moonridge
  • County branch libraries
  • County museums and historical sites
  • County Regional Parks, including Calico Ghost Town
  • Park and recreation district preschool in Joshua Tree
  • The following senior and community centers (centers that conduct meal programs will make meals available via drive-thru)
    • Big Bear Senior Center
    • Bloomington Ayala Senior Center
    • Joshua Tree Community Center
    • Lucerne Valley Community Center
    • Wonder Valley Community Center

Residents of San Bernardino County who have questions about the Novel Coronavirus (COVID-19) may call (909) 387-3911 from 9 a.m. to 5 p.m. Monday through Friday for general information and resources about the virus.

The hotline is not for medical calls, just for information. If you are feeling sick, please contact your health care provider or 9-1-1.  If you have questions about social services, please call 2-1-1.

You can also visit the County’s coronavirus website at http://wp.sbcounty.gov/dph/coronavirus/ or email the County at coronavirus@dph.sbcounty.gov.